Grooming that puts your pet first

Appointment duration depends on your dog's size, coat type, and the service booked. A bath and brush for a small smooth-coated dog may take around 1 hour, while a full groom for a large fluffy breed could take 2–3 hours. We'll give you an estimate when you book.

Most owners drop their dog off and return at the agreed time. Some dogs settle better when their owner is not present, as it removes the expectation of immediate departure. We'll advise based on your dog's temperament.

Absolutely. First-time grooming visits are actually something we enjoy. We take a slower approach, make sure the dog is comfortable before moving on, and give you feedback afterwards on how they responded and what to expect next time.

For the safety of all dogs in our care, we ask that pets are up to date with their C3 vaccinations as a minimum. If you're unsure of your dog's vaccination status, your local vet can advise. We may ask for proof of vaccination at or before your first appointment.

We can often accommodate dogs with mild skin sensitivities using appropriate shampoos and gentle techniques. However, we are not veterinary professionals. If your dog has a diagnosed skin condition, please discuss this with us before booking, and bring any guidance from your vet regarding product restrictions.

Matting can range from minor surface tangles to severe, deep-set knots. We will assess your dog's coat on arrival and discuss the most appropriate approach with you. In some cases, removal of the mat is the most humane option as de-matting a heavily matted coat can be uncomfortable. We'll always explain the options.

You don't need to come in with a specific style in mind. We can guide you based on your dog's coat type, lifestyle, and how much maintenance you're prepared to do at home. We'll discuss options and suggest what tends to work well for similar dogs.

At present, our services are focused on dogs. Cat grooming requires a different skill set and environment. If you're looking for a cat groomer, your local vet or pet care directory may be able to point you toward a specialist.

You can contact us by phone at +61 409 779 823 or via our contact form. We'll discuss your dog's needs, available times, and confirm your booking by return message or call.

Yes. If your dog has built a good relationship with a particular groomer, we're happy to try to match appointments accordingly. Just mention it when you book. While we can't always guarantee availability, we'll do our best to accommodate the request.

We use professional-grade, pet-safe grooming products appropriate for different coat types. If your dog has known product sensitivities or allergies, let us know and we will discuss alternatives with you before the appointment.

We ask for at least 24 hours' notice if you need to cancel or reschedule. This allows us to offer the time slot to other clients. Repeated late cancellations may affect future booking availability.

Currently, all grooming takes place at our Camira salon. This allows us to maintain a consistent, clean environment with the full range of equipment on hand. We do not currently offer mobile grooming services.

Yes, street parking is available near our Woodlands Ave location. The area is generally quiet during appointment hours, so arrival and departure should be straightforward.

Your dog on a lead, and any vaccination documentation if it's your first visit. If your dog has a preferred toy or comfort item that helps them stay calm, you're welcome to bring that too. Otherwise, there's nothing else needed from your end.